Get in Touch
Have questions about ResearchIQ? We're here to help you accelerate your research journey.
Send us a message
We typically respond within 24 hours during business days.
Quick Contact
Live Chat
Available Mon-Fri, 9 AM - 6 PM PST
Instant support for technical questions
Phone Support
+1 (555) 123-RESEARCH
Enterprise & institutional customers
Email Support
support@researchiq.com
General inquiries & technical support
Sales Team
sales@researchiq.com
Pricing, demos & enterprise solutions
Partnerships
partnerships@researchiq.com
Academic partnerships & integrations
Support Hours
Emergency support available 24/7 for Enterprise customers.
Help Resources
Common Questions
Quick answers to questions you might have about contacting us
How quickly do you respond?
We typically respond to general inquiries within 24 hours during business days. Technical support requests are usually answered within 4-8 hours.
Can I schedule a demo?
Absolutely! Contact our sales team to schedule a personalized demo of ResearchIQ. We'll show you how our platform can benefit your specific research needs.
Do you offer training sessions?
Yes! We provide comprehensive training sessions for institutional customers and can arrange custom training for research teams and departments.
What about enterprise support?
Enterprise customers receive priority support with dedicated account managers, 24/7 emergency support, and SLA guarantees.